Privacy Policy for Khaya App
Last Updated: May 5, 2025
Welcome to Khaya App ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App.
- Usage Data: Information automatically collected when you access the App, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the App. If you are using our mobile application, this information may also include your device name and type, operating system, phone number, country, likes and replies to a post, and other interactions with the application and other users via server log files.
- Geolocation Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the App, to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's camera, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Data From Reports and Photos: We may collect information you provide when creating reports or uploading photos through the App, such as property details, inspection notes, and images.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
- Create and manage your account.
- Provide the App's core functionality, including property information, reporting, and history tracking.
- Improve the efficiency and operation of the App.
- Monitor and analyze usage and trends to improve your experience with the App.
- Notify you of updates to the App.
- Request feedback and contact you about your use of the App.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Compile anonymous statistical data and analysis for use internally or with third parties.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Geospatial Data and Intellectual Property
Please be aware that certain geospatial data presented within the App is copyrighted and considered the intellectual property of Riskscape. Your use of this data is subject to the terms outlined in our Terms of Use and any licensing agreements we have with Riskscape. Unauthorized reproduction or distribution of this data is prohibited.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: hello@sqr1.digital
Address: 144 Katherine Street, Bryanston, Sandton, South Africa